Frequently Asked Questions

Last updated: Oct 10, 2024

All surveys on Nixsum are secure. Any information you provide in the surveys is kept anonymous, and the survey providers implement numerous measures to guarantee the safety of the surveys. We do not have access to the details you enter, as only the survey administrators can view and manage this information.

Getting started with Nixsum is simple and quick! You can register by entering your email or by using your Google or Steam account. Once registered, navigate to the "Tasks" page where you’ll find a variety of tasks to complete. Just pick the offers you wish to take on to begin.

Coins serve as the currency within Nixsum, reflecting your account balance. They can also be represented in U.S. dollars, where 1000 coins equate to $1.00.

Please refrain from advertising or spamming, including sharing referral links. Stick to English in the chat, except in designated language channels. Avoid harassment, insults, or provocation towards others. Do not share inappropriate links, and please do not beg or solicit money. Violating these chat guidelines could lead to your account being muted or even suspended temporarily or permanently.

Nixsum is an online platform that allows you to earn money by using applications and participating in surveys. We collaborate with top market research firms and apps to facilitate your online earning experience. Coins you earn on EarnLab can be redeemed for PayPal credits, cryptocurrency, gift cards, and more.

Nixsum partners with leading market research firms to provide our users with a comprehensive array of offers and surveys. We act as a mediator, enabling you to earn money online effortlessly.

To maximize your coin earnings, we recommend focusing on our "Featured Tasks" which provide substantial rewards. Visit the "Tasks" page, where you can explore numerous tasks to complete. Choose the ones that interest you to get started.

Surveys can be completed on both your PC and mobile devices. Simply head over to our "Earn" page to find all available survey providers.

You might have been disqualified from completing a survey. Some offer walls still provide a few coins for your efforts, even if you don't qualify.

Several factors could result in no coins being awarded. You may have been disqualified during the survey. If a survey was incorrectly configured, it may affect payment. Additionally, payouts might be delayed. Check your transaction history, and if you still haven't received your coins, reach out to the support team of the offer wall.

Certain tasks may be automatically held based on various criteria like account status and task value. However, you can provide proof of completion through our live support to expedite the release of your hold.

To withdraw your coins, navigate to the "Withdraw" section in your account dashboard. From there, select your preferred withdrawal method, enter the required information, and confirm your withdrawal. Please ensure that your account is verified to facilitate the process.

Withdrawal times vary depending on the method chosen. Typically, e-wallet withdrawals are processed within 24 hours, while bank transfers may take up to 3-5 business days. You can check the status of your withdrawal in the "Transaction History" section.

Your voucher codes can be found in the "Vouchers" section of your account. If you have received promotional codes through email or notifications, you can also view them in your inbox or notifications panel.

To get verified, you need to complete the verification process in your account settings. This usually involves providing personal information and uploading necessary documents such as a government-issued ID and proof of address. Once submitted, our team will review your application, and you will be notified of the status via email.

A negative balance usually indicates that you have incurred fees or penalties that exceed your available balance. This could be due to recent transactions, withdrawals, or account maintenance fees. To resolve this, please review your transaction history and ensure that your account is in good standing.

Typically, having multiple accounts is against our policy as it can lead to unfair advantages and disrupt the integrity of our platform. If you have specific circumstances that require multiple accounts, please contact our support team for clarification and approval.

Running surveys on behalf of other users is generally prohibited. Each user must complete surveys using their own account to ensure accurate and fair results. Violating this policy may result in account suspension or termination.

Using VPNs is not allowed as it can lead to account verification issues and potential abuse of our platform. We recommend accessing our services from your original IP address to avoid any complications.

LarryDavid Owner

06:07 AM @admin

LarryDavid Owner

01:00 PM Dear Users, Try another offers without it "Lineage_2_Essence_EU" ADV notify us for wrong Conversions.Try another offers for instant payments.Thank You.

LarryDavid Owner

01:03 PM No worry,if we confirmed you got your hold payment .Keep in touch.

VengefulVulture

07:30 PM Hello Admin

VengefulVulture

07:30 PM Hello Admin

VengefulVulture

07:31 PM Lineage_2_Essence_EU still Hold

VengefulVulture

07:31 PM Coinbase offer will be hold or payments?

LarryDavid Owner

05:53 PM @VengefulVulture coinbase are hold for 10 nov it's just for this month completion.

LarryDavid Owner

03:36 PM @VengefulVulture all hold are rejected❌ try some new for instant payment.

VileVillain

11:16 PM @LarryDavid Thank You for approve my withdraw.😍😇

Mark Mod

02:10 PM @VileVillain most welcome sir ,Continue your task we are there for your help.

WickedBlade

06:15 AM Sir.. still paying or not?

WickedBlade

06:17 AM @LarryDavid sir how long to receive payment ltc?

LarryDavid Owner

01:36 AM @WickedBlade sorry for the delay sir. We are process all the request under 2-3 hours.Requested payment 100% proceeded.

DarkLord

02:40 PM @LarryDavid sir

LarryDavid Owner

12:41 PM @DarkLord Yes How Can I help you?

CunningCobra

01:36 AM Hello admin sir

CunningCobra

01:37 AM I complete to many survey but coin cannot added in my account why??

LarryDavid Owner

09:37 AM @CunningCobra We are sorry about this .What is the provider name ?

DemonicVampire

05:35 PM Admin thearome reach survey coin cannot added in my account

LarryDavid Owner

07:24 PM @DemonicVampire All is okey you are not completed I already check it.Thank You.

LarryDavid Owner

04:16 PM Dear Users, We are updating our system so stay with us.Thank You.

LarryDavid Owner

12:01 AM Requested withdraw are 100% approved, Earn Sum exchange with Crypto 🔥

Miriammcknight

01:58 PM Hi support

LarryDavid Owner

02:40 PM Yes

LarryDavid Owner

02:40 PM @Miriammcknight can I help you?

LarryDavid Owner

02:45 PM @Miriammcknight We approve all withdrawal under 24 hours, no worry.

wofwrcqaxc

01:13 PM Admin Release my hold coin

LarryDavid Owner

02:48 PM @wofwrcqaxc there have condition with confirmed release time.If your lead are fine it’s automatic added on your balance after holding period.

BradfordRittenhouse

05:09 PM Hi admin

LarryDavid Owner

07:26 PM @BradfordRittenhouse Yes How can I help you?

Miriammcknight

01:35 PM Hi admin my point are negative

Miriammcknight

01:42 PM could you help ??

LarryDavid Owner

03:16 PM @Miriammcknight we are checking your problem, we report it to our support they solved it as soon as possible.

Bbbbiii

05:10 PM مرحبا يا شباب..هلا انا عم سوي الاستبيانات ولكن ماعم يزدادو العملات الخضراء...هناك شيء يزداظ من داخل الموقع تبع الاستبيانات ولكن النقاط الخضراء مازالت صفر؟؟

LarryDavid Owner

07:30 PM @Bbbbiii What's the provider name ?

Mark Mod

01:04 AM If anyone need any help feel free to mention me.I am your support MOD.

Hansola

12:06 PM Payment Kemon ki

Mark Mod

01:12 PM @Hansola requested payment are 100% accepted.

fusijixnxk

08:23 PM Did he show mist play Does it count? Because I've done it many times and it hasn't counted.

Mark Mod

09:08 PM @fusijixnxk We are sorry about it.If you are a real user it’s counting well.If you are a vpn/proxy user it’s not leading.

meahnscbnn

01:05 PM Pamen painai 2ta adminpro max

LarryDavid Owner

01:37 PM @meahnscbnn what you want to say I can't undarstand.

Jiohvhbv

04:08 PM Justply chudlingpong hoye gecey admin panel saheb

LarryDavid Owner

04:46 PM @Jiohvhbv Please use english language only.we can't understand that.

Nixsum

Frequently Asked Questions

Are surveys reliable?

What steps do I need to take to begin?

What exactly are coins?

What are the rules for chat?

What is Nixsum all about?

Who manages the offer/survey walls displayed?

What is the best way to earn coins?

Where can I fill out surveys?

Why did I receive fewer coins than promised?

Why didn’t I receive any coins for my survey?

Why is my completed task on hold?

How do I withdraw my coins?

How long does a withdrawal take?

Where can I find my voucher codes?

How do I get verified?

Why is my balance in the negatives (-)?

Am I authorized to have multiple accounts?

Can I run surveys on behalf of other users?

Am I allowed to use VPNs?